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Open Spoko and try to start a pause — it will offer the prompt again. If the prompt no longer appears, go to iOS Settings → Screen Time → Apps with Screen Time Access and make sure Spoko is allowed, then reopen the app.

Screen Time has to be switched on for the device before any app can request access. Open iOS Settings → Screen Time and turn it on, then relaunch Spoko.

If the device is managed by a parent, school, or employer, the request may be blocked by that profile. In that case the permission has to be approved by whoever manages the device.

Yes, at any time, in iOS Settings → Screen Time. Revoking it removes every shield Spoko has applied and stops all pauses. Your packs and schedules stay saved in case you change your mind.

• Check that the pause is toggled on, and that today is one of its selected days.
• Confirm the current time actually falls inside the window you set.
• Open the pack and make sure the app is still selected — reinstalling an app can drop it from Apple's selection.
• Check whether a temporary unblock is still running; the pause resumes when it expires.
• Selecting a whole category (for example Social) does not always cover every app inside it. Add stubborn apps individually as well.

Still stuck? Restarting the iPhone re-applies pending Screen Time settings and clears most one-off glitches.

Usually another pause overlaps the one you're thinking of, or the app sits in a second pack that a different schedule uses. Turning every pause off briefly will confirm it — if the shield disappears, re-enable them one at a time to find the overlap.

That's Apple's design, and it works in your favour. When you pick apps, iOS hands Spoko opaque tokens rather than names, so the app can apply a shield without ever learning which apps you use. It also means we cannot see your selections — even in a support conversation.

Spoko pauses apps on the iPhone it is installed on. Because everything stays on-device with no account behind it, settings do not sync to other devices.

A pack answers what — the apps that belong together. A pause answers when — the days and hours those packs are shielded. One pack can be used by several pauses, so editing it updates every schedule at once.

Yes — create a pack, name it whatever you like, and fill it from Apple's picker. Custom packs behave exactly like the built-in ones.

Set an end time earlier than the start time — for example 22:30 to 07:00 — and Spoko carries the pause through the night into the following morning.

Yes. Schedules are handed to the system, so they keep running even when Spoko itself is closed, and they survive a restart. Deleting Spoko, however, removes every shield along with all of your settings.

Tap through from the pause screen and complete a short ritual: guide Spoko home along a steady path without lifting your finger, or follow a brief pattern. Finish it and the app opens temporarily; when that window ends, the pause quietly returns.

Yes — open Spoko and end the unblock from the pause it belongs to. The shield goes straight back up.

No. Spoko has no streaks to break and no scolding. If a pause is being fought every day it is usually mis-sized rather than mis-used — try a shorter window, or a smaller pack, and let the habit build from something you can actually keep.

The summary is drawn by a sealed Apple system extension, and it needs Screen Time to have been recording for a while. On a new device, or right after Screen Time is switched on, there is simply nothing to show yet. Give it a day and check again.

Spoko's own counters measure protected time — the hours your pauses were active — rather than total usage. They answer different questions, so the two figures are not meant to match.

Check iOS Settings → Notifications → Spoko and allow notifications, then make sure reminders are enabled in Spoko as well. Focus modes and Scheduled Summary can also hold them back.

All reminders are scheduled locally on your iPhone — there are no push servers involved, so nothing is being sent from us.

Tap Restore purchases in Settings first — that re-asks Apple whether an active subscription exists. Check you're signed in with the Apple Account that made the purchase, and that the payment isn't still pending approval (this happens with Ask to Buy on family accounts).

If it still won't unlock, send us the date of the purchase and we'll help you chase it down. We can't see your receipt from our side, but Apple can.

A subscription is tied to the Apple Account that bought it and can be restored on any iPhone signed in with that account.

No countdowns and no trial traps. The free plan stays free forever, and Plus is only ever charged when you deliberately choose it inside the app.

Deleting the app removes everything: packs, schedules, counters, and preferences. There is no cloud copy on our side, which also means we cannot restore it afterwards.

Only through an encrypted device backup or a direct device-to-device transfer, since the data lives on your iPhone rather than in an account. App selections may need to be picked again on the new device, because Apple's tokens are specific to each device. Your Plus subscription restores separately through the App Store.

Only what you write to us. We have no dashboard, no logs from your device, and no way to look up an account — because there isn't one. That's why a clear description helps so much.